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Trying to Control Outcomes
When uncertainty rises, control often feels like the responsible response. More reporting, more checkpoints, more approvals. The problem is that control changes more than process. It changes the environment, and the way responsibility, judgement, and initiative are experienced around the work. Imagine a review meeting after a difficult quarter where a dashboard shows more red numbers than anyone hoped to see. The conversation turns toward control. More reporting. More checkpo

Niclas Norgren
Apr 82 min read


Groupthink vs Thinking Together
Meetings can look collaborative while the most important thinking happens somewhere else. What passes for alignment is often something thinner: a smoother path to agreement, with less of the group’s actual intelligence involved. Most organizations spend a surprising amount of time in meetings. On the surface many of those meetings look collaborative. Ideas are discussed. People nod. A direction gradually emerges that everyone seems comfortable with. The meeting ends on time a

Niclas Norgren
Apr 82 min read
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